Marketing your property

Marketing your property

It is now more important than ever to make sure your property is as appealing as it can be to attract great tenants, who are willing and able to maintain the rent and take the best care of your property. Properties need to be presented flawlessly in viewings, and we know from experience that this can often mean investment is needed to tidy up between tenancies. Clean, uncluttered, cared-for properties will rent more quickly, so talk to us about ensuring that your property is rent-ready in order to maximise your investment. Here are our top 5 recommendations for property readiness between tenancies.

  • Professional photos taken
  • Video walkthrough of the property
  • Clean and decluttered
  • Gardens and lawns have been maintained prior to photos and viewings
  • Any wear and tear fixed where possible and all maintenance completed

From our experience when a property owner works alongside us and enables us to action all of the above the turnaround time between tenancies is minimal and attracts a high calibre of tenant.

***Watch this space for how we’re bringing exciting changes to your marketing.***

We Won!

We Won!

It was great to see the announcement by REINZ at the awards ceremony (over Zoom). We are delighted by the news and wanted to share it with you first.

We did it! We received the best award in property management across New Zealand and this is all thanks to you!

“Congratulations The Rental Bureau – REINZ Property Management Small Office of the Year!”

We so proud to be recognised for this award by REINZ. We know that we really and truly couldn’t have done this without the support from our customers, both tenants and owners. You have shared this journey with us and we can all take pride together in this great achievement from a small local business.

What a standard day looks like for a property manager

What a standard day looks like for a property manager

Do you ever get to the end of the day and wonder where all the hours have gone? We do too, so we thought we’d look into it a bit. Here’s a little glimpse into the work we do day-to-day to manage our properties.

  • Negotiating lease renewal between owners and tenants – this can mean several email exchanges, and often upward of two hours in total time spent just on one property – and we manage more than 200! That’s a lot of emails and hours.
  • Chasing rent arrears and negotiating payment plans for tenants who may have fallen on harder times can easily take more than one hour, for one property. We do pride ourselves on having low rates of rent arrears though.
  • Completing thorough online rental appraisals for prospective owners can take us around an hour, and that’s with all our experience and access to the right tools.
  • Letting a property takes on average four to five viewings, and of course there is travel time involved, not to mention all the behind the scenes work with advertising, organising photography, and managing submissions.
  • Completing a thorough property inspection report, including travel to and from the property takes on average between two and three hours.
  • A move-in/move out negotiation can take us a whopping six hours on average!
  • Diagnosing and arranging maintenance requests from acquiring quotes, to receiving owner approval, through to assigning the work and invoicing can take at least an hour and a half for even the smallest job.

If you add in tribunals and mediations, owners selling, fielding general enquiries, counselling, and the mammoth task that Healthy Homes compliance added to the mix, there’s no wonder our days here go so fast.

Why are we pointing all of this out? Sometimes, it can be easy to underestimate the work involved in managing a rental property, as many first-time property investors find out very quickly. If you know anyone struggling to manage this while holding down a full-time job give us a call and let our award-winning team ease the load!

The property management sector is being regulated – Hurrah!

The property management sector is being regulated – Hurrah!

How will this change what we do for you? It won’t actually change much at all, we were already self-regulating many of the things that are very likely to be be put in place industry-wide. Here’s are some insights as to what property management may look like post regulation…

  • Gain a license to practice – Hurrah!
  • Be trained and qualified (all our PM team are fully trained to NZQA level)
  • Follow a professional code of conduct (we’re already registered with REINZ)
  • Have insurance (we have always operated with insurance)
  • Have a separate client trust account (yes, of course, we already have this)
  • Have accounts independently audited (we already do this annually)

There will also be a formal, independent complaints process in place – Hurrah!

So in a nutshell, we whole-heartedly welcome the changes for the industry and really hope it means we will start to see fewer of those unscrupulous PMs on the scene. For TRB however, we’ll just continue doing what we have always done to give you the best rental experience. Rest assured – you are in good hands.